FAQ | The Lazy Kitchen

FREQUENT QUESTIONS

- MEAL INSTRUCTIONS -

Are your meals ready to eat?

Our meals require reheating. Please follow the recommended reheating instructions that come with every meal.

What if I have a food allergy?

If you have a concern about a menu item or a food allergy, please contact us directly. We will be happy to give you

an ingredient list for the menu item. We are not a nut free kitchen.

- PLACING AN ORDER -

What is your order cut-off time?

For the Wednesday fresh meals, all orders must be placed by 12pm on Monday.

Am I able to order and have a meal delivered as a gift?

Yes! At checkout, in the shipping address section, please provide the name, address, and phone number to whom

you would like the meal delivered.

What forms of payment do you accept?

We accept cash or check payments. Please make all checks payable to Shannon Roberts.

When is payment due?

Payment is due at time of pick up or delivery. If you do not plan to be home at the time of delivery,

please leave your payment in the cooler for the driver, or you can mail your payment. If you pay in cash, please write

your name on the envelope.

Where and when do I pick up my meal?

Pick Up Location: 681 East Paces Ferry Road, Atlanta, Georgia 30305

You may pick up your fresh meals on Wednesday's between 2:00pm and 4:00pm.

Can freezer items be picked up on days other than Wednesday?

Yes! These items can be picked up any day of the week (by appointment only).

Once we receive your order, we will schedule a time to pick up.

What days do you offer delivery?

We offer delivery every Wednesday between 2:00pm and 5:00pm.

What are your delivery charges?

Delivery price is based on your zip code. For most zip codes, the fee will be $20.

If the cost is going to be more, we will email you in advance.

Do I have to be home to accept delivery?

We do recommend that you are at home to accept delivery to ensure the freshness of the meal by immediately storing

the items in your refrigerator or freezer. If you do not plan to be at home, please put out a cooler with ice by your front door.

If you are not home and forget to put out your own cooler, the meal will be left for you at your front door.